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    For recruitment agencies

    Reference Checks for Recruitment Agencies

    You juggle several clients, many candidates and tight deadlines. Manual phone interviews don't scale — but quality can't drop. Referansio delivers structured, comparable and GDPR-safe reference reports in 24–48 hours.

    Recruitment agencies in Norway balance volume, quality and documentation every day. Each candidate needs independent references, and the client expects a readable report that holds up to scrutiny. Referansio automates the entire flow — from invitation and consent to AI-generated summary — so your consultants can spend their time on matching instead of phone calls.

    Challenges

    What separates a great hire from a costly mistake

    Scaling without losing quality

    When you run 30+ processes in parallel it gets hard to keep the same question structure. Referansio uses the same template, every time.

    Documentation toward the client

    Clients require written documentation for due diligence. You get a white-labelled PDF with the candidate's consent and the referee's answers.

    Tight deadlines

    The final candidate often needs sign-off within 48 hours. Automatic email and SMS reminders make referees respond faster.

    GDPR responsibility toward the client

    As data controller the agency must be able to show legal basis and retention period. We provide a data processing agreement and automatic deletion.

    Use cases

    Roles we cover in this industry

    Executive search

    Leadership candidates need several references per role — managers, peers and direct reports. Send all in parallel and get a consolidated report.

    Interim & consulting

    Short engagements need fast validation. A reference check in 24 hours gives you the confidence to send the consultant out the same week.

    Volume recruitment

    Industrial and warehouse roles with high volume: use templates per job type and get consistent answers without manual follow-up per candidate.

    Specialist search (IT, engineering)

    Confirm technical skills with tailored questions per discipline. Former managers can verify stack, project role and delivery capability.

    Questions

    Suggested questions for references

    Industry-specific questions you can use as a starting point — customize in Referansio.

    • How long did you work together, and in what role were you the manager/colleague?
    • How would you describe the candidate's ability to deliver under time pressure?
    • What was the candidate's most important contribution to the team?
    • Are there situations where the candidate did not meet expectations? What happened?
    • What kind of role and environment do you think the candidate thrives in?
    • Would you hire this person again, and why?

    Regulations

    Legal framework for recruitment agencies

    As a recruitment agency you are typically the data controller for candidate data, while the client receives the report under their own legal basis (legitimate interest, art. 6(1)(f) GDPR). The Norwegian Personal Data Act and GDPR require explicit candidate consent before referees are contacted, and the information collected must be relevant to the role. Retention should be capped at 12 months after the process ends, unless you have another legal basis (for example future contact with the candidate's consent). Referansio has built-in consent log, automatic deletion and a ready data processing agreement.

    Process

    Three simple steps

    From new candidate to finished report — without manual follow-up.

    1. Add candidate

      Enter the candidate's name, role and referees. Takes under two minutes.

    2. Collect responses

      Referees receive a simple questionnaire and respond securely on mobile.

    3. Generate report

      AI analyses the responses and delivers a complete report with scores and insights.

    Frequently asked questions

    Other industries

    See how Referansio fits other sectors.