Hopp til hovedinnhold
    For transport and logistics

    Reference Checks for Transport and Logistics

    In transport and logistics a bad hire is highly visible: an inexperienced driver can cost insurance, customer relationships and in the worst case lives. Reference checks are a central part of quality assurance and insurance documentation.

    Transport companies, cargo owners and logistics partners must be able to document that drivers and operators are qualified and reliable. Reference checks for transport cover driving style and safety culture, compliance with driving and rest hours, ADR (dangerous goods), reliability on deliveries and customer handling. Referansio gives you structured questions per role and documentation that stands up to both the Norwegian Public Roads Administration and insurance companies.

    Challenges

    What separates a great hire from a costly mistake

    Driving style and safety

    Former employers can confirm accident frequency, driving style and safety discipline — info that doesn't appear on a driving licence.

    Driving and rest hours

    Breaches of AETR/regulation on driving and rest hours can cost the company in fines. References clarify discipline on the tachograph.

    Reliability on delivery

    Customers expect precise delivery times. Former dispatchers can confirm schedule adherence and communication on deviations.

    Cargo and document handling

    Damage-free cargo, correct shipping documentation and customs — these are practical skills references confirm.

    Use cases

    Roles we cover in this industry

    Truck driver (long-haul)

    Confirm driving style, ADR discipline, communication on the road, ability to handle long trips alone and reliability on deadline.

    Distribution driver (local delivery)

    Verify customer handling at the door, route optimisation, handling of small damage and precision on time slots.

    Warehouse / forklift operator

    Check picking accuracy, certificate use on forklift, safety in narrow aisles and collaboration on the warehouse team.

    Dispatcher / logistics manager

    Confirm route planning, customer communication, ability to manage drivers and cost control (fuel, overtime).

    Questions

    Suggested questions for references

    Industry-specific questions you can use as a starting point — customize in Referansio.

    • How would you assess the candidate's driving style and safety discipline?
    • Has the candidate been involved in incidents or damage? How was it handled?
    • How does the candidate comply with driving/rest hours and documentation duty?
    • How reliable is the candidate on delivery times and customer communication?
    • Describe the candidate's handling of cargo, freight documents and customers.
    • Would you bring the candidate on a new assignment?

    Regulations

    Legal framework for transport

    The Norwegian Professional Transport Act requires a licence and driving permit for passenger transport and goods transport over 3500 kg. The regulation on driving and rest hours (AETR/EU) regulates the working day, and breaches can result in fines for both driver and company. ADR (dangerous goods) requires specific training and a competence certificate. Reference checks are not a legal requirement, but contribute strongly in an insurance context (lower premium with documented selection) and in public tenders (transport procurement in municipality/state). GDPR sets the bounds for questions: relevant to the role, not health or trade union, and reasonable storage (max 12 months). Referansio includes audit trail and PDF documentation suitable for both insurance and pre-qualification.

    Process

    Three simple steps

    From new candidate to finished report — without manual follow-up.

    1. Add candidate

      Enter the candidate's name, role and referees. Takes under two minutes.

    2. Collect responses

      Referees receive a simple questionnaire and respond securely on mobile.

    3. Generate report

      AI analyses the responses and delivers a complete report with scores and insights.

    Frequently asked questions

    Other industries

    See how Referansio fits other sectors.